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Formal Japanese Greetings: Business and Polite Phrases

Formal Japanese greetings are the polite phrases used with teachers, coworkers, customers, and anyone outside your close circle. The basics are おはようございます, こんにちは, こんばんは, plus workplace staples like お疲れ様です and よろしくお願いします. This page focuses on respectful speech, not casual hello-and-goodbye phrases.

For everyday learner-first phrases, start with Common Japanese Greetings.

Time-of-Day Greetings — Formal vs Casual

TimeFormalCasualWhen to use
Morning おはようございます おはよう Until ~10–11 AM; formal for anyone above you
Afternoon / Hello こんにちは こんにちは ~10 AM – dusk; same form for both registers
Evening こんばんは こんばんは After dark; same form for both registers
Goodnight おやすみなさい おやすみ When parting for the night / going to sleep

Spelling note: こんにちは ends in は (ha), not わ (wa) — the は is a particle historically. The same applies to こんばんは. Writing こんにちわ is informal and incorrect in formal contexts.

Formal Greetings Pronunciation Guide

日本語RomajiMeaning
おはようございますo-ha-yō go-za-i-ma-suGood morning (formal)
こんにちはkon-ni-chi-waGood afternoon / hello
こんばんはkom-ban-waGood evening
おやすみなさいo-ya-su-mi na-sa-iGood night (formal)
はじめましてha-ji-me-ma-shi-teNice to meet you (first time)
よろしくお願いしますyo-ro-shi-ku o-ne-ga-i shi-ma-suPlease treat me well / I look forward to this
よろしくお願いいたしますyo-ro-shi-ku o-ne-ga-i i-ta-shi-ma-suVery formal version of above

Japanese Workplace Greetings

These phrases are essential for professional settings in Japan. They are not taught in basic textbooks but are used every day in offices, shops, and schools.

日本語RomajiMeaning & Usage
お疲れ様ですotsukaresama desu"Good work / you must be tired" — said to colleagues any time of day; standard workplace greeting
ご苦労様ですgokurousama desuSimilar meaning, but only said by superiors to those below them — never use this to your boss
お世話になっておりますosewa ni natte orimasu"Thank you for your continued support" — standard opening for business emails and formal phone calls
いらっしゃいませirasshaimase"Welcome" — said by staff when customers enter a shop or restaurant
お待たせしましたomatase shimashita"Sorry to keep you waiting" — said before serving a customer or after making someone wait

Parting and Household Greetings

日本語RomajiWho says itMeaning
いってきますittekimasuPerson leaving"I'll go and come back"
いってらっしゃいitterasshaiPerson staying"Please go and come back safely"
ただいまtadaimaPerson returning home"I'm home / I'm back"
おかえりなさいokaerinasaiPerson at home"Welcome back"
お先に失礼しますosaki ni shitsurei shimasuPerson leaving office first"Excuse me for leaving before you" — polite way to leave work early

5 Common Mistakes with Japanese Formal Greetings

  1. Using おはようございます after noon. This greeting is for the morning only — roughly until 10–11 AM. After that, switch to こんにちは. Using a morning greeting in the afternoon sounds unusual.
  2. Saying ご苦労様です to a superior. ご苦労様です is for subordinates acknowledging those below them. Saying it to a teacher or boss is considered rude. Always use お疲れ様です with anyone at your level or above.
  3. Writing こんにちわ or こんばんわ. The は at the end of both greetings is the historical particle, written は but pronounced wa. In formal writing — including JLPT — こんにちわ is incorrect.
  4. Using よろしく alone in professional contexts. よろしく is casual. Add お願いします for standard politeness, or お願いいたします for maximum formality with clients or seniors.
  5. Forgetting the いってきます / いってらっしゃい exchange. These phrases are paired — one triggers the other. Skipping them in a Japanese household or office can seem abrupt, as they signal your departure and return.

Frequently Asked Questions

What is the difference between おはようございます and おはよう?

おはようございます is formal — use it with teachers, bosses, seniors, and in professional contexts. おはよう is casual — fine with friends, family, and close colleagues. The ございます suffix elevates the politeness to the same level as です/ます speech.

When should I use こんにちは vs こんばんは?

Use こんにちは from around 10–11 AM until dusk (~5–6 PM depending on season). Switch to こんばんは once it is dark outside. Neither has a strictly formal or casual alternative — both work across registers.

What does お疲れ様です mean?

It means "you must be tired / good work." It is the standard workplace greeting between colleagues — said when passing someone in the hall, finishing a task together, or leaving for the day. With close friends it shortens to おつかれ.

Can I write こんにちわ?

こんにちわ is an informal spelling seen on social media, but standard Japanese always uses こんにちは. The は is a particle that is pronounced wa. For JLPT or any formal writing, always use こんにちは.

What should I say when someone leaves the house?

The person leaving says いってきます (I'll go and come back). The person at home responds いってらっしゃい (please go safely and return). The same exchange applies in offices when a coworker steps out.

What is よろしくお願いします used for?

It covers "nice to meet you," "please take care of this," and "I look forward to working with you." Say it when first meeting someone professionally, after making a request, or to close a formal email. The even more formal version is よろしくお願いいたします.

Keep studying

Practise Japanese Greetings with YoruLearn

The YoruLearn app drills formal and casual Japanese greetings through spaced-repetition flashcards and context-based fill-in-the-blank exercises — so お疲れ様です and よろしくお願いします become second nature.

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